Our policies

Privacy Policies

Mascoutech Inc. is committed to respecting your privacy and your personal data and recognizes your need for protection and use of any information shared with us.

Mascoutech Inc. has established this Privacy Policy to ensure the proper use of your personal data.

The confidentiality of the data shared with us is of the utmost importance to us. We guarantee never to exchange or sell the personal information provided to us to third parties.

We strive to comply with all laws that are designed to protect your privacy. Although legal requirements may vary from country to country, we intend to abide by the principles set out in this Online Privacy Policy. Our goal is to provide you with enhanced protection regarding your personal information no matter where that information is collected, transferred or retained.

Terms and conditions of sale

Prices
All price lists and quotes are subject to increase without notice and do not include any taxes. The prices invoiced are those effective on the date of the order.

Delivery and Claim
Unless otherwise agreed, delivery will be F.O.B. our warehouse. Shipping is “prepaid” on single order with a net invoice value of $500.00 before taxes. (Not applicable on cutting fluid in 20 and 205 litre containers).

Any claim for lack of packaging must be made within 7 days of the shipping date.

Packaging
Standard packaging will not be broken.

Minimum amount required
Minimum order of $50.00 net before shipping costs, unless previously agreed upon.

Terms of payment
2% on payment received on or before the 10th of the following month or net 30 days. (Does not apply to credit card payments.) We reserve the right to withhold any order due to outstanding invoices.

Returns
No returns will be accepted unless prior approval has been obtained. All returns must be shipped on a “postage paid” basis or will be refused upon receipt and all products must be in resalable condition and in their original packaging. A restocking charge of at least 15% will be charged unless the return is due to a shipping error.

Warranty
All products are guaranteed against manufacturing defects by our various suppliers. This warranty is limited to the replacement of defective products and does not imply any other responsibility.

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